How to Delete My Account?

At 92 Mobiles Pakistan, we value your privacy and understand your right to control your personal data. If you wish to have your account and associated data removed from our system, you can initiate a Data Deletion Request. Please read the following information carefully before proceeding.

Process for Data Deletion Request:

Submit Request: To initiate the data deletion process, please contact our Customer Support team via email at [email protected]. In your email, please provide the following information:

Subject: Account Deletion Request
Your Full Name
Registered Email Address
Registered Phone Number (if applicable)
Username (if applicable)
Verification: In order to protect your data and ensure the request is legitimate, we may request additional verification information to confirm your identity.

Confirmation: Once your identity is verified, we will send you a confirmation email acknowledging the receipt of your data deletion request.

Data Deletion: After confirming your request, we will begin the process of permanently deleting all your associated data from our systems. This includes but is not limited to:

  • Username
  • Address
  • Phone Number
  • Email Address
  • Order History
  • Wallet Information
    Completion: Once the data deletion process is complete, you will receive a final confirmation email. Please note that the deletion process may take a reasonable amount of time to ensure the thorough removal of your data from our systems.

Important Notes:

Data Removal: Please be aware that initiating a data deletion request will result in the permanent removal of all your personal information from our systems. This action cannot be undone, and you will lose access to your account and any associated benefits.
Impact on Services: Deleting your account will also result in the loss of order history, wallet balance, and access to any personalized services.
Legal Obligations: We are committed to complying with all applicable data protection laws and regulations. As such, certain data may be retained for legal and regulatory purposes even after account deletion.
Communication: All communication regarding your data deletion request will be sent to the email address associated with your account.

For any further questions or clarifications, please do not hesitate to contact our Customer Support team at [email protected]. Your privacy and data security are of utmost importance to us, and we appreciate your understanding in this matter.

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